Ringing Your Phone
When you click the button on the front of the RecovR Tag, the connection will be made and your phone will ring if the following 4factors are true:
Phone is within range of key, and
RecovR app is open in the background, and
Phone is allowing notifications from the RecovR app, and
Ring Phone feature is enabled for that key.
If these 4 factors are true, ringing will start right away and a pop-up notification appears with the option to stop the ring.
Why isn't my Tag ringing my Phone?
If you have an iPhone, using a Focus Mode could be the root of the issue. You'll need to designate that RecovR is an app "allowed" to send notifications. You can see the step by step process here:
